The Club Swan® Membership Agreement (“Agreement”) is between AU Card LLC, dba Club Swan, doing business at 3300 N. Ashton Boulevard S. 200, Lehi UT 84043, including its affiliates and successors (“Club”, “us, “we”, “our”) and the applicant, (“you” and “yours”) for the purpose of applying for the Club Swan® Membership and its successor (“Membership”) which provides access to private financial services, personal concierge, asset sales, travel booking, personal shopping and other bespoke goods and services. Except as otherwise provided in this Agreement, if any provision contained in this Agreement conflicts with any provision in any other document as part of the Club Swan® Membership, the provision contained in this Agreement shall prevail, govern and control.
NOW THEREFORE, in consideration of the promises and covenants hereinafter contained, and other good and valuable consideration, the receipt and legal adequacy of which is hereby acknowledged, the Parties hereby agree as follows:
Effective Date. This Agreement for Membership is subject to approval and will not become effective until Club accepts you as a member. You must provide required information about you prior to becoming a Member and Club’s acceptance of you as a Member. The date of Club’s acceptance of this Agreement shall be the Effective Date for Membership purposes, which shall be calculated from the day your financial accounts are opened. Your Membership is subject to your payment of Subscription Monthly Fees, which shall be paid at the beginning of each month following the payment of the Joining Fee to continue to receive the services under your Membership.
Personal Data. The information we collect from you may include your name, physical address, phone number, electronic email address, date of birth, taxpayer ID number, national ID, a self-portrait photograph, bank account information, credit card information, etc. You agree to promptly provide us with the information we request for the purpose of identity verification and to comply with regulations regarding anti-money laundering and terrorist financing. To verify your identity, we may use our Service Providers, digital tools and other electronic records and commercial and governmental databases to obtain a positive match of legal name and address. Sometimes finding your information using such databases does not work because the information is unavailable, or your name or address has changed. If we cannot verify your personal information, we will ask you to send us documentation through to our customer onboarding team that confirms your identity.
Services. The Services provided to Members are those listed in Schedule 1. E-Money services and payment services are provided through Club’s trusted independent third-party service providers under the provided terms and conditions and cardholder agreements (collectively the “Service Providers”).
Asset Sale. Membership provides Members the opportunity to sell assets and use proceeds to purchase goods and services or receive proceeds of the sale into designated accounts, subject to a separate successful KYC and acceptance by our service provider. The deposit of asset sale proceeds shall incur a fee which shall be assessed at the time of the transfer from Club to Member’s designated account or prior to proceeds being used to pay for goods and/or services. Please refer to the “Club Swan Digital Asset Agreement” for more information regarding the manner and the fees associated to this service. You agree that you assume the risks of loss from a general suspension or prohibition in buying, selling or owning digital assets by any governmental authority from which either party of this Agreement may be subject to. You agree to bear all the costs associated to the refund or return of the Digital Assets should we need to comply with any regulatory obligations. You understand that the price or value of digital assets can rapidly increase or decrease at any time. The risk of loss in holding digital assets can be substantial. Digital assets received by us in relation to cryptocurrency transactions will not be safeguarded. We do not make any representation regarding the advisability of transacting in digital assets. We cannot guarantee the timeliness, accurateness, or completeness of any data or information used in connection with you holding any exposure to digital assets.
Payments. You are hereby liable for the payment of the fees set forth herein and as amended from time to time. You agree to promptly tender payment for all Services provided to you by or through Club and its Service Providers. All payments, costs and fees under this Agreement are non-refundable and not prorated, except as provided under applicable law. Late payments shall accrue interest at 3% interest per calendar month or the maximum amount allowed under applicable law. You are responsible for all costs associated with payment collection, including but not limited to attorney fees, staff time cost, operational costs and court costs and you agree to indemnify Club for all costs associated with collection.
Subscription Monthly Fees. Subscription Monthly Fees are owed to Club Swan pursuant to Schedule 1. You expressly agree to submit payment of the Subscription Monthly Fee throughout your Membership with us. Subscription Monthly Fee start following the first month of your Membership. You may choose to enroll to a recurring subscription monthly fee during your account setup. If you agree to this option, you authorize us to automatically debit the Subscription Monthly Fee from your Membership currency account balances (USD/GBP/EUR), on a monthly basis. You may choose to manage future Subscription Monthly Fees by switching to pay your Subscription Monthly Fee via credit/debit card on a recurrent basis under Continuous Payment Authority (CPA). The CPA is a type of regular automatic payment wherein you grant permission to us to debit money from a credit or debit account whenever you owe us fees. You may cancel your preferred payment methods by submitting a request through the Account Management Section of your Accounts or by contacting Club Member Support Team.
Should you owe us any Subscription Monthly Fees and you are either (i) not subscribed to automatic account debit or CPA, or (ii) the amounts included in your account balance are not sufficient or the credit card information in your account is faulty or no longer valid, your Membership account and all Membership services may be suspended until we receive payment of (i) one Monthly Fee applicable to your Membership Tier, and (ii) the Reactivation Fee collected by our affiliates. If you owe us Subscription Monthly Fees, you may only log into your account to submit the then current balance owing amount. YOU AGREE THAT CLUB AND CLUB’S SERVICE PROVIDERS SHALL NOT BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE CAUSED BY THE APPLICATION OF THE PROVISIONS IN THIS CLAUSE. YOU AGREE TO HOLD HARMLESS CLUB AND CLUB’S SERVICE PROVIDERS AND TO INDEMNIFY CLUB AGAINTS ALL EXPENSES AND LIABILITIES REASONABLY INCURRED BY US IN CONNECTION WITH OR ARISING OUT OF ANY ACTION, SUITE OR PROCEEDING BY REASON OF THE PROVISION SET FORTH ABOVE.
If you fail to make any payment and amounts due cannot be sufficiently collected, we may choose to terminate your account after 30 days the payment is due and we may proceed to collect due amounts under this Agreement. All benefits or rights you may have under the Club Swan Membership and/or Club Swan Referral Program shall automatically terminate, irrevocably.
Benefits. By continuously using your Club Swan Membership, you may be eligible to access different lifestyle and financial benefits and rewards offered by Club, in accordance with the present Agreement and other terms and conditions as determined by Club from time to time. These benefits include, but are not limited to, Travel Purchase Discounts, Product Procurement, Event Access, Car Rentals, Money Remittance, Cashback/loyalty rewards, etc.; which are all outlined in this Agreement (Schedule 1).
Members acquire no vested or accrued right or entitlement to the continued availability of any particular rewards, benefit, redemption or levels. Some benefits are subject to availability in your country of residence or in the country wherein the benefit is offered. Prices may be subject to exchange rates. Requests or deposits are non-refundable Exceptionally, cancellations may be partly refundable, but cancellation charges may apply. Additional local taxes are mandatory in various countries. Any taxes, fees or other costs related to these benefits may be withheld or set off from your Club Swan accounts or from any other amounts you may receive under the Club Swan Referral Program. Club reserves the right to revoke, terminate, suspend or modify the Benefits and any and all rewards, points, redemptions or levels related thereto in its sole discretion with no prior notice. Please refer to the Limitation of Liability Section of this Agreement for more information.
Membership Rules and Regulations. You acknowledge and agree that you have received, read, understood, and agreed to this Agreement. You agree to be fully bound by the terms and conditions of this Agreement and any changes made from time to time. If you do not agree with an the updated or amendment to this Agreement, you agree to cancel your Membership within 10 days of the amendment. Your continued use of Your Membership is evidence of your agreement of any changes to this Agreement. Check back to the website often to remain apprised of the current version of this Agreement and the Club Swan® Cardholder & Currency Account Terms and Conditions.
No Ownership or Right to Participate in Management. You acknowledge and agree that the Membership does not include (i) any ownership, equity, or other proprietary interest in Club or any of its assets, (ii) any right to receive or participate in Club’s earnings, nor (iii) any voting rights or any right to participate in Club’s management or operation.
Contact. You expressly agree to be contacted by Club and associated third-party Service Providers through the phone number and email address provided by you. You agree to receive all membership information through the email and telephone number you provide. You hereby authorise Club and its Service Providers to contact and obtain information from your personal references identified herein. You also authorise Club to inquire after your bank and creditors concerning you and to conduct any other check of your personal history. Club shall keep any information obtained confidential with respect to persons not authorised by Club and its Service Providers to evaluate your application.Termination. You may cancel this agreement at any time in accordance with applicable law, otherwise all fees are non-refundable. Club may terminate this Agreement at any time for breach of this Agreement by You. Club may also terminate this Agreement, without cause, at any time by given written notice to you. Our Service Providers may also terminate or discontinue the products or services included in this Agreement, without cause, at any time by given written notice to you. Please refer to the Club Swan® currency and cardholder terms and conditions to review the process upon termination of this Agreement. YOU HEREBY HOLD HARMLESS CLUB AND ITS SERVICE PROVIDERS AGAINST ANY LOSS OR DAMAGE RESULTING FROM OR IN CONNECTION WITH THE TERMINATION OF THIS AGREEMENT OR CESSATION OF THE SERVICES PROVIDED HEREIN.
|Mobile Application:||Refer to the “Contact Us” information in the mobile application|
|Phone:||+82 704 784 4351|
|Post:||AU Card LLC, 1 King William Street, London EC4N 7AF United Kingdom Attention Club Swan Member Support|
|Monthly Fee (starting month 2)||$35||$65||$95||$125|
|Card Type*||Standard Plastic||Standard Plastic||Limited Edition Aluminum||Limited Edition Stainless-Steel|
|Personal Shopping (25 free requests per month) Additional request: $4.20 quote / $5.75 complete orders||Included|
|Luxury Product Procurement||Included|
|24/7 Concierge Team||Included|
|Private Event & Party Consultee||None||None||None||Included|
|Dedicated Phone Hotline Support||None||None||None||Included|
|10% Travel Discounts – Lowest Rates||Included|
|Up to 50% Off First and Business Class Airfare||Included|
|Exotic Car Rental||None||Included||Included||Included|
|Black Car Airport Transfer||None||None||Included||Included|
|Corporate Group Travel Specialist||None||None||Included||Included|
|Private Aviation & Private Yacht||None||None||None||Included|
|Digital/Crypto Wallets (BTC, ETH, BCH) ***||Included|
|Crypto to Fiat Liquidation / Instant Liquidation||3%||2%||1.50%||0.50%|
Subscription required to unlock the full experience
Nvayo Ltd does not support any crypto currency or digital asset activities.
Crypto services are not regulated by the Financial Conduct Authority (FCA). You understand that the price or value of digital assets can rapidly increase or decrease at any time. The risk of loss in holding digital assets can be substantial. Digital assets received in relation to cryptocurrency transactions will not be safeguarded (under the UK Electronic Money Regulations 2011) or covered by the Financial Services Compensation Scheme. We do not make any representation regarding the advisability of transacting in cryptocurrencies. We cannot guarantee the timeliness, accurateness, or completeness of any data or information used in connection with you holding any exposure to cryptocurrencies.
3300 N. Ashton Blvd. Suite 200, Lehi UT 84043.
Lifestyle and non-traditional currency products and services are provided by AU Card LLC .
E-money issuance, payments, and card services are solely provided by Nvayo Limited (No. 06035209), authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Reference number 900005) with registered address: 1 King William Street EC4N 7AF, London, United Kingdom.
Onyx Premier Membership Agreement terms and conditions members only click here. Onyx terms and conditions do not apply to Club Swan Membership